To book at Lux Lash Studio a 20% booking fee will be charged, this will be deducted from your booking when you come in for your appointment.
24 hours notice must be given for any cancellation or reschedule, if you fail to do so you will be charged a dishonour fee of 50% of your booking cost. If you need to reschedule contact us ASAP to move your appointment.
If you cancel before 24 hours your booking fee will be refunded in full.
If you are late for any reason the time will be deducted from your treatment time. If you are any later that 15mins late your appointment will be cancelled and you will be charged a 50% dishonour fee.
If you fail to show up for your appoint you will be charged a dishonour fee of 50% of your booking. On your next booking with us you will be charged the full price for the service on booking, if you no show a second time you will not be booked back into Lux Lash Studio.
If you are needing an appointment outside of our scheduled hours of Monday to Thursday 9am to 9pm, subject to approval we can accommodate. However there will be a surcharge of 50% of your service fee for that appointment.
This website uses cookies. By continuing to use this site, you accept our use of cookies.